- Box office
- (01723) 376774
- Opening hours
- Box Office standard opening hours: Winter/Spring Jan- April 10:00-16:00 seven days a week, Summer/Autumn May-Dec: 09:00-17:00 Monday to Saturday 09:00-16:00 Sundays, and open until half an hour after a performance starts on event days
- Collecting tickets
- Box Office Collection Accepted Collections are available during box office opening hours. Or can be collected just before doors open on an event day. The Spa box office is located in the venue’s main foyer.
- Accepted payment
- We accept Mastercard, Visa, Maestro, Cash or Cheques
- Parking
- Parking Parking at The Spa is managed by Scarborough Council, not Sheffield International Venues. For the most up-to-date information, please visit the Scarborough Council website. Disabled There are several disabled bays within the car park, however these are limited and on a first come basis. For further information please visit Scarborough Council’s website. Spa Drive Long Stay Parking is also available on the approach road to The Spa. This is also 24 hour and Pay and Display only. South Bay Underground An Underground Car Park is situated on Foreshore Road. This is open from 8am to 7pm. The car park will be open later during Spa events. A sign plate will be in place, at the entrance of the car park, to advise motorists of the car park closing time. This parking is Long Stay, Pay and Display.
- House rules
- No smoking or Vaping is permitted anywhere in the building, No photography or video recording is allowed. Late arrivals will not be allowed entry to the auditorium until there is a suitable break in the performance. Tickets are non-refundable once purchased, as stated in the venue’s terms and conditions. Some of our events use high sound, visual effects and strobe lighting. For the safety and comfort of all customers, we would advise that all bags brought to the venue are no larger than a handbag. Any persons whose behaviour is likely to cause damage, injury, nuisance, annoyance or failure to comply with the reasonable request of the Spa Management will be asked to leave the venue, and no refund will be offered for any tickets or items purchased while at the Scarborough Spa.
- Children
- Children are welcome at events unless an age restriction for the event is specified on the ticket. Children are classed as being aged 18 months to 16 years old