Patrons requiring a hearing induction system or other services (BSL/Audio Description etc) should contact the venue.
Wheelchair Accessible are for wheelchair users.
Mobility Accessible, or 'Ambulant' positions, are for patrons with conditions that make it difficult to climb stairs. These seats are usually accessible with no steps, but some are reached by between 2 and 14 steps. If you wish to clarify any seating arrangement, please contact the venue.
Companion Tickets allow one free companion ticket for each accessible ticket purchased. If you need more than one essential companion or additional positions in your booking, please contact the venue.
By purchasing an accessible ticket with a companion ticket, you’ll be required to provide proof of eligibility/disability before the event. You will be contacted by Ticketmaster no later than 72 hours after your order. Failure to provide evidence may result in your tickets being cancelled.
Contact: accessibility@vaillantlive.co.uk
Accessible seating is limited to 8 tickets per order for this event — a separate, lower cap than the general limit.
Event information
Please note that while Level 2 is accessible by lift, access to the Upper Tier involves climbing stairs, without a handrail. If you require step-free seating, this is available in the Floor Section, and Row B of Balconies F and G.
Good to know
Before you book
Under 14s must be accompanied by an adult over 18. Children aged 24 months and over must have a seat, only under 2s can sit on the knee of an adult.
