- Box office
- Ticket Office: 614-292-2624 or 1-800-GOBUCKS
- Opening hours
- The Schottenstein Center Ticket Office is located near the NE rotunda. Regular business hours: Mon-Fri: 9am-4pm, Sat-Sunday: Closed. Game/Event Days: Box office will have extended hours to accommodate customers. Hours vary depending on event.
- Collecting tickets
- General public will call tickets can be picked up beginning 60 minutes prior to the game/event time at the Schottenstein Center Ticket Office. Customers must have a valid photo ID for pick up. Student athletes guests' tickets can be picked up 60 minutes prior to the game/event time in the northwest auxiliary hallway. Attendees must have a valid photo ID for pick up.
- Accepted payment
- American Express, Discover, Mastercard, Visa - cash NOT accepted
- Parking
- The center features 5,000 parking spaces on-site. Charge for parking varies by event. An additional 10,000 parking spaces are available within a short walk. A free Quick Schott shuttle is available at some larger events and runs from the Buckeye Lots (corner of Ackerman and Fred Taylor Drive) to the Center's NE Rotunda. Pick-up after the event is at the NE Rotunda. The service is typically available on hour before doors open until approximately 90 minutes after the event. Call (614) 688-3939 to see if the shuttle will be available during the event you are attending. Guests can be dropped-off before an event on Borror Drive. After the event, personal pick-ups will take place along Borror Drive. Drop-off/Pick-up locations may vary depending on event. Rideshares can be picked up after an event at St. John Arena. For Ohio State Athletics events, parking lot adjacent to the Schottenstein Center may require a season permit. For more information, visit schottencenter.com or call (614) 688-3939.
- House rules
- Video cameras, monopods, tripods, audio recording devices and cameras with telephoto or zoom lenses are not permitted. The standard policy for most events (including Ohio State hockey and basketball games) allows still cameras with a lens no greater than 100mm without flash. Special Events may have their own tour policy - call 614-688-3939 to verify for each event. At no time may photography interfere with other guests enjoyment. Wallets/wristlets no larger than 5 inches x 8 inches x 1inches are permitted. A dedicated screening lane is available for guests with medical, dietary, or childcare needs - one bag permitted per guest. For more information, visit https://www.schottensteincenter.com/guest-services/accessibility.