Vaillant Live, Derby

Before you go

Opening hours

The Ticket Office opens at 1 hour before the advertised doors opening time on the day of the event and closes 15 mins after the main act takes to stage, unless otherwise stated. Tickets can be purchased online 24 hours a day at https://vaillantlive.co.uk/

Collecting tickets

Tickets can be collected from the venue Ticket Office on the day of the event from 1 hour before the advertised doors opening time. Please take the payment card used to make the booking and your Ticketmaster reference number. The Ticket Office closes 15 minutes after the main act starts, unless otherwise stated

Accepted payment

Card payments only, cash will not be accepted at the ticket office

Parking

please visit https://vaillantlive.co.uk/venue-info/getting-here/ for information

House rules

please visit https://vaillantlive.co.uk/venue-info/faq/ for information

Children

All children must have a valid ticket for an event, with the exception of 'babes in arms' (under 24 months) who may sit on a parent/guardian's knee, unless otherwise stated by the event promoter. Under 14s must be accompanied by adults aged 18 or over. Under 14s are not permitted on the standing floor. Please check the age restrictions for each show.