- Box office
- Athletic Events: 865-656-1200 Concerts/Special Events: 865-656-4444
- Opening hours
- The Athletic Ticket Office is open Monday through Friday, 8:30 am until 5:00 pm ET. On game day the ticket booths at Gates B & E remain open until the end of the first half for basketball, and until the end of set 2 for volleyball. For weekend games, the ticket booths at Gates B & E open 90 minutes prior to tip for mens basketball, and 60 minutes prior for womens basketball and volleyball. The Concerts & Special Events box office is open Monday, Wednesday, and Friday from 10:00 am to 2:00 pm ET. On event days, the box office will open 4 hours prior to the scheduled show start time.
- Accepted payment
- Both box offices are cashless, but accept Visa, MasterCard, American Express, Discover, Apple Pay and Google Pay.
- Parking
- To find parking information for Athletics events visit UTSpors.com. To find parking information for concerts/special events visit foodcitycenter.com
- House rules
- Everyone regardless of age must have a ticket. All events follow a clear bag policy. All articles, including clear bags, are subject to search. NO REFUNDS/EXCHANGES. Tickets obtained outside of the box office and Ticketmaster may not be honored. For prohibited items and event day information, please visit UTSports.com or FoodCityCenter.com for full details