Springfield Symphony Hall

Before you go

Opening hours

Box Office located inside Lobby of Symphony Hall. Box Office is open two (2) hours prior to the event.

Collecting tickets

Bring Photo ID, Credit Card, and Ticketmaster confirmation number. Note: The credit card holder must be present for ticket pick up. Will Call will be available to pick up at the event once doors open. To avoid long lines please arrive early if you are picking up Will Call Tickets OR use the free eTicket (Print-At -Home) option.

Accepted payment

Cash and credit may be used at the Box Office located inside Symphony Hall.

Parking

For detailed information about parking at MGM Springfield, please visit https://www.mgmspringfield.com/en/amenities/parking-and-transportation.html

House rules

Smoking in designated areas only, this includes vaping and e-cigarettes, no audio recorders, no flash photography, and no outside food.

Children

Children ages 3 and older require a full-price ticket for entry. Any child younger than the age of 3 may enter without a ticket, but must remain on the lap of the ticket holder, unless otherwise noted on the event. Children under the age of 18 must be accompanied by an adult. Age Restrictions may apply to certain events.